Privacy policy

Privacy Policy

This Privacy Policy explains how Club Juan Studios (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from clubjuan.com (the “Site”).

1. Information We Collect

Device Information

When you browse the Site, we automatically gather certain data regarding your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the site, we also record information about the specific web pages or products you view, the search terms or referring websites that directed you to us, and how you interact with the Site. We refer to this automatically collected data as “Device Information.”

We gather Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that frequently include an anonymous unique identifier. To learn more about cookies or how to disable them, visit allaboutcookies.org.

  • Log Files: Files that track actions taking place on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to log details about your browsing behavior across the Site.

Order Information

When you purchase or attempt to purchase an item through the Site, we collect specific details from you. This includes your full name, billing address, delivery address, payment details (including credit card numbers and PayPal details), email address, and phone number. We refer to this data as “Order Information.”

When we refer to “Personal Information” in this policy, we are referring to both Device Information and Order Information.

Text Marketing & Notifications

Where applicable and with your explicit consent, we may send marketing text messages regarding our store, new product releases, and promotional updates. These updates include abandoned checkout reminders, which utilize webhooks to trigger automated notifications.

2. How We Use Your Personal Information

We primary use the Order Information we collect to process and fulfill orders placed through the Site (including processing payment details, setting up shipping, and issuing invoices or order confirmations). Additionally, we use Order Information to:

  • Direct communications with you regarding your orders or account;

  • Screen transactions and orders for potential risk or fraud; and

  • Send you tailored information or promotional advertisements about our products and services, in accordance with your specified preferences.

We use the Device Information collected to assist us in screening for potential risk and fraud (specifically via your IP address), as well as to optimize and refine our Site performance (for example, by generating analytics on customer browsing trends and evaluating the impact of marketing campaigns).

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business as described above:

  • Shopify: Powers our online e-commerce platform. You can review Shopify’s privacy practices here: Shopify Privacy Policy.

  • Google Analytics: Helps us understand how visitors interact with our Site. You can review Google’s privacy practices here: Google Privacy Policy. You can also opt out of Google Analytics tracking here: Google Analytics Opt-Out.

Finally, we may disclose your Personal Information to comply with relevant legal obligations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our legal rights.

4. Interest-Based & Behavioural Advertising

We utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. For more insights on how targeted advertising operates, visit the Network Advertising Initiative’s educational resource at networkadvertising.org.

 

You can opt out of targeted advertising via the direct links below:

You can also opt out of participating ad networks by visiting the Digital Advertising Alliance opt-out portal at optout.aboutads.info.

5. Do Not Track Signals

Please note that we do not alter our Site’s data collection practices or usage patterns when we detect a Do Not Track signal transmitted by your web browser.

6. Your Rights

If you reside in Europe or the UK, you have the right to request access to the personal data we hold about you, or to ask that your information be corrected, updated, or erased. If you wish to exercise these rights, please contact us using the information provided below.

Additionally, for European residents, please note that we process your personal data to fulfill contractual obligations (for instance, if you place an order via the Site) or to pursue our legitimate business interests noted above. Please be aware that your data will be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

When an order is placed through the Site, we preserve your Order Information for our record-keeping purposes unless and until you request that this information be deleted.

8. Minors

The Site is not intended for use by individuals under the age of 18.

9. Revisions & Updates

We may update this Privacy Policy periodically to reflect changes in our operational procedures, legal mandates, or regulatory guidelines.

10. Contact Us

For further information regarding our privacy practices, if you have questions, or if you wish to lodge a inquiry, please reach out via email at hello@clubjuan.com